legal notice

Responsible for website content: Susan Mackay

This website provides general information about Create Connection’s organisational coaching, consulting, facilitation and learning services, together with Susan Mackay’s professional background and published writing.

Information on the website is provided for general informational purposes and does not constitute legal, medical, psychological, financial or other regulated professional advice.

Submitting an enquiry does not create a client, coaching, consulting or other contractual relationship.

Any proposed engagement will be subject to appropriate discussion, scope, contracting and terms agreed separately between the relevant parties.

Create Connection aims to keep the website accurate and current but cannot guarantee that every item will always be complete, current or free from error.

The website may be changed, suspended or withdrawn without notice. Nothing on the website constitutes a guarantee of a particular organisational, coaching or facilitation outcome.

Links to external websites are provided for convenience and further information. Create Connection does not control third-party websites and is not responsible for their content, availability or privacy practices.

A link does not necessarily imply endorsement of every view, product or service presented on the external website.

Unless otherwise indicated, the text, original illustrations, visual design and other original website content are owned by Susan Mackay or Create Connection.

Content may not be reproduced, adapted, distributed or used commercially without prior written permission, except where permitted by law.

Third-party article titles, publication names, trademarks and linked materials remain the property of their respective owners.

© 2026 Create Connection

The Create Connection logo, butterfly mark and original brand assets may not be reused, adapted or reproduced without prior written permission.

Photographs on this website are used with the appropriate rights or permissions. No ownership is claimed over third-party publication covers, article artwork or client-supplied photographs, which remain the property of their respective owners.

Professional credentials and ongoing studies are described as accurately as possible as of this page’s last-updated date. References to ongoing study do not imply completion of a qualification or entitlement to practise as a psychologist, neuroscientist, clinician or therapist.

Create Connection’s services are organisational and developmental in nature and do not replace medical, psychological, legal or other regulated professional support.

LEGO, SERIOUS PLAY, the Minifigure and the Brick and Knob configurations are trademarks of the LEGO Group, which does not sponsor, authorise or endorse this website.

This website is operated from Switzerland. Swiss law applies, subject to any mandatory legal protections or jurisdictional rules that may apply in a particular situation.

For questions about privacy and personal information, please see the Privacy Notice.